Sales Engineer Duties and Responsibilities:
•Understanding Customer Needs: Identify customer requirements and challenges to propose suitable products or solutions.
•Technical Presentations: Prepare and deliver technical presentations or demonstrations to showcase product features and benefits.
•Sales Support: Collaborate with sales teams to develop sales strategies and provide technical support during the sales process.
•Product Knowledge: Maintain deep knowledge of company products or services, industry trends, and competitor offerings.
•Proposal Development: Assist in creating proposals, quotations, and bids for potential customers.
•Quote Preparation: Prepare and deliver accurate and competitive price quotes based on customer requirements and company pricing policies.
•Customer Relationship Management: Build and maintain strong relationships with customers to understand their evolving needs and ensure customer satisfaction.
•Negotiation: Negotiate terms and conditions of sales agreements, contracts, and pricing to reach mutually beneficial agreements.
•Post-Sales Support: Provide technical support and assistance to customers after the sale, including troubleshooting and resolving issues.
•Market Analysis: Conduct market research and analysis to identify new business opportunities and potential customers.
•Training: Conduct training sessions for customers or internal teams on product usage, features, and updates.
•Support sales executives with solution selling into prospect account base
•Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
•Manage all technical aspects of RFP / RFI responses
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