Performing quality technical calls and services for Imdad's clients and to provide them with the needed technical support through installation, adjustment, maintenance and repair of the biomedical equipment.
Job Responsibilities
Perform maintenance procedures as per manufacturers' specs & Imdad’s SLA
Developing and maintaining professional business relationship with customers
Proper reporting using various reporting forms related to field calls (FSR, PPM Checklist, Salesforce, and Suppliers reporting) with clear and concise messages and solutions.
Consult and follow superior’s instructions with regards to technical Tasks
Develop own technical skills by personal commitment and seeking superior's assistance
Maintain safe working environment in the office & at customer’s sites
Convey and report service contracts opportunities to department's head
Promote Imdad’s service contracts with adherence to the sales plan
Minimum Qualifications
Bachelor’s degree in Biomedical, Electronics or Mechatronic Engineering from an accredited university
0-2 years’ service experience
Minimum scoring of 80% in Imdad’s Technical exam
Driving License + Car
Dubai based candidate
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