-Set up and configure computers including desktop and laptops.
-Perform audits and tests on computer systems, networks and hardware to ensure it is functioning properly.
-Respond to support requests and assist in troubleshooting any problems that arise.
-Attempt to replicate reported technical problems and look for solutions. May have to find and purchase the tools or items which need to be replaced.
-Ensure all software and hardware is up-to-date and install updates as required.
-Perform routine preventative maintenance to avoid system outages and failures.
-Maintain computer network, system and hardware documentation for colleagues to reference.
-Fixing and repairing hardware like RAM, memory card, main board, etc.
-Follow instructions from the boss.
- Candidate currently must be in Dubai.
- Prefer Indian nationality.
- Certificate or associate's degree in a relevant field is an asset.
- 1+ years experience in a technical support are desired.
-Exemplify strong attention to detail
Ability to understand and brainstorm creative solutions to complex problems is essential.
-Must have strong time management skills and work productively with minimal supervision.
-Familiarity and understanding of the functions of basic computer hardware and software.
-Strong verbal communication skills and a collaborative attitude are a must.
-Ability to explain technical problems in layman's terms.
-Must have sound analytical thinking skills and attention to detail.
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