Job Detail

Customer Service

Posted on Oct 17, 2020
Location: Dubai, UAE
Industry: Restaurants / Catering / Food Services
Job Type: Full Time/Permanent
Education: Secondary School
Experience: No Experience - Fresher
Salary: 2000 - 3000 UAE Dirhams (Monthly)

Job Description

hiring an Asian Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.


Candidate Requirements

Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Contact: ***
Email: info.emirateschef.llc(at)gmail(dot)com


Skills Required

Job is expired

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