• Promotes good customer relations by providing customer satisfaction with a friendly demeanor, and willingness to help at all times
• Keeps in touch with existing customers to take feedback about services being delivered, their future needs, information about competitors’ activities
• Receives and responds to inquiri regarding the Business Unit’s services, and ensures it is resolved in a timely manner
• Analyses customer feedback and ensures necessary action is taken on improvement areas
• Follows up with relevant internal teams to resolve customer complaints and respond to any queries
1) High Scho
2)A minimum of 1-2years of relevant experience
3)Fluent in English skills (written and spoken)
4)Arabic and Chinese language skills is an additional advantage
5)Currently in UAE
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