Join a customer-centric and service-oriented team in the heart of Dubai, dedicated to providing exceptional customer care and satisfaction. We're looking for dedicated and empathetic individuals to join us as Customer Service Representatives, ensuring a positive and memorable experience for our valued customers.
Respond to customer inquiries and provide information about products, services, and policies.
Address and resolve customer issues, complaints, or concerns with professionalism and empathy.
Process customer orders, returns, and exchanges accurately and efficiently.
Maintain accurate and organized customer records and interaction history.
Collaborate with other team members to ensure timely and effective problem resolution.
Follow company procedures and guidelines for handling customer interactions.
Identify and report recurring customer issues for process improvement.
Provide proactive assistance and support to customers, enhancing their experience.
Maintain a positive and friendly attitude while engaging with customers.
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