Job Detail

Customer Success Manager - Growth

Posted on Mar 29, 2023
Location: Riyadh, Saudi Arabia
Industry: IT - Software Services
Job Type: Full Time/Permanent
Education: Bachelors
Experience: 2 Years
Salary: 3 - 8 Saudi Riyals (Monthly)

Job Description


Ensure customer satisfaction by advising customers on configurations that may favourably impact performance.
Advise product development of recurring issues.
Provide post-sale technical support services to customers, including troubleshooting, problem resolution and training to customers.
Handling Customer Plan renewal, Plans to pitch etc.
Handling customer re-escalation, and smooth transitions between customers and organisation.

Candidate Requirements

Minimum 2 years experience as a Customer Success Manager, with a proven track record of handling customers, solving issues and executing projects.
Good communication Skills.
Ability to Analyse Data- Have an eye for surveys and customer research.
Need to be organised, to be able to organise thoughts and implement actions.
Proactive Problem Solver
Cheerful, Optimistic go-getter.
Self-starter and a good team player.
Eager to learn and execute the new processes for us.
Communication should be excellent

Skills Required

Job is expired

DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!

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