Manage of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Process and Execute orders online
Provide accurate, valid and complete information by using the right metho
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Proven customer support experience or experience as a Client Service Representative
Good Date Entry Skill
Strong phone contact handling skills and active listening
Customer orientation and ability to ada to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
MUST BE IN UAE
Qualified applicant kindly send your CV thru email: ***
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