Interact with customers via phone, email, online chat, in person, social media
Resolve customer problems and complaints
Answer any questions a customer has
Setup and resolve problems with customer accounts
Provide price information
Handle inquiries about deliveries
Keep records of customer interactions and transactions
Engage with customers
Communicate and coordinate effectively with internal departments
Provide customers with information on any open orders and invoices
Maintain customer database
Follow company process accurately and efficiently
knowledge on Business setup in the Dubai process
Knowledge of Immigration and visa pro services.
Excellent command of English.
Having Immigration relevant experience is an advantage.
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