Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Strong guest service orientation and training skills background required.
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Asian nationality male and female Indian Pakistan Nepal Srilanka and Philippine
Exceptional interpersonal and organizational skills
Written and verbal communication skills
Knowledge of computerized reservations Office systems required
Computer proficiency in the Windows environment (Word, Excel, PowerPoint)
Strong guest service orientation and training skills background required.
Highly organized, results-oriented with the ability to be flexible and work well under pressure.
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