We are looking for an Experienced Front Office Supervisor with below mentioned requirements.
1. Directly supervises all front office personnel and ensures proper completion of all front office duties.
2. Supervises workload during shifts.
3. Evaluates the job performance of each front office employee.
4.Verifies that accurate room status information is maintained and properly communicated.
5. Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
7. Train, direct the work of, resolve issues and coach the front office team members to ensure a quality operation.
8. Resolve customer issues, complaints in a quick and efficient manner to maintain a high level of customer satisfaction and quality services.
9.Assist all departments in servicing the guests during high volume periods.
Interested candidates can send CV to: ***
1. Maintain a friendly and courteous demeanour at all times.
2. Good knowledge in IDS Software.
3. Excellent communication ( Arabic and English)
4. Good experience in doing night auditing.
5. Minimum 1-2 year experience as front office supervisor in Bahrain
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