Provide guests with menus.
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Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
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Greet guests and seat them at tables or in waiting areas.
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Answer telephone calls and respond to inquiries or transfer calls.
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Operate cash registers to accept payments for food and beverages.
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Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
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Take and prepare to-go orders.
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Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
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Receive and record patrons' dining reservations.
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Inspect dining and serving areas to ensure cleanliness and proper setup.
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Inform patrons of establishment specialties and features.
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Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
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Assist other restaurant workers by serving food and beverages, or by bussing tables.
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Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
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Hire, train, and supervise food and beverage service staff.
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Prepare cash receipts after establishments close, and make bank deposits.
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Direct patrons to coatrooms and waiting areas, such as lounges.
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Plan parties or other special events and services.
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Prepare staff work schedules.
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Order or requisition supplies and equipment for tables and serving stations.
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Perform marketing and advertising services.
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Confer with other staff to help plan establishments' menus.
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