Job Description
Handling guest requests and distributing work accordingly (a thorough understanding of Housekeeping operations is required at this point).
Responsible for all calls received at the Desk and delivering the appropriate message to the appropriate person.
Keeping records of the day-to-day operations of housekeeping.
Follow up with relevant departments in the event of visitor requests or complaints.
Updating the Housekeeping data board with information such as VIP guests, today's occupancy percentage, arrivals, departures, to-do list, rooms for special cleaning, and so on.
Assign tasks to each employee based on the point system and workload for the day.
Requirements
The housekeeping office coordinator serves as the department's major communication hub.
Handling all information given to and received from other departments.
Responsible for preserving accurate and up-to-date information on every departmental unit that falls under housekeeping, as well as payroll updates and the housekeeping task rota.
Experience as a housekeeping attendant or order taker is required to better grasp the requirements and priorities.
Solid knowledge of property management software
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!