Introduction
As the implementation phase of the Arab Regional Payment System (ARPS) project picks up momentum, we are looking for a responsible IT Specialist to join our founding team. Duties of the IT Specialist include keeping ARPS’ IT infrastructure and network environment up-to-date and fully operational, maintaining existing software & hardware and managing all required upgrades and performing web development services. This position will report to ARPS Project Director.
In this context, the following sections detail the main qualifications, skills and responsibilities related to this position:
Job Responsibilities
IT Support & Administration
•Provide technical support across the organization
•Assist staff in setting up systems and resolving issues
•Set up new users' accounts and profiles and deal with password issues
•Respond in a timely manner to service issues and requests
•Repair and replace equipment as necessary
•Install and configure computer hardware, software, systems, networks, printers and scanners
•Create and maintain documentation
•Perform daily IT tasks as assigned
Infrastructure Monitoring and Management
•Monitor and maintain computer systems and networks
•Maintain network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendors
•Maintain existing software and hardware and manage required upgrades
•Troubleshoot system and network problems, diagnosing and solving hardware or software faults
•Design and develop infrastructure monitoring and reporting tools, prioritizing monitoring, alerting, and routing of alerts for infrastructure and services
•Install, configure and test infrastructure and network equipment and establish / maintain network connections as per requirements and specifications
•Participate in the design of security centric network and infrastructure solutions
•Perform programming system automation through scripting
•Manage multiple vendors in the overall implementation of infrastructure projects
•Coordinate with vendors to develop, test, evaluate, and install new hardware and software in addition to upgrades
Web Development
•Write well designed, testable, efficient code by using best software development practices
•Create website layout, user interface, and back-end by using standard programming languages such as HTML, CSS, JavaScript, JQuery, and API's and other programming frameworks and languages such as PhP, .Net, Python, ruby, Java, etc.
•Coordinate with the creative team and web designers to match visual design intents, implement them, and publish content to the website
•Integrate data from various back-end services and databases
•Gather and refine specifications and requirements based on technical needs
•Create and maintain software documentation
•Be responsible for maintaining, monitoring expanding, and scaling the ARPS site
•Stay plugged into emerging technologi trends and apply them into operations and activities
•Document all web applications including user and technical guides
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