Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Required Experience, Skills and Qualifications
Certifications Required :
MCSE, MCITP, CCNA or CCNP
*B.Tech or Equivalent.
Required Experience : *
Having Experience in Multi-Vendor IT Environments.
Having knowledge in Firewall and router configurations with troubleshooting skills.
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