he Photocopier technician is responsible for installing the Multi functional Photocopier / Printer / Plotter at customer location and there after to provide routine monthly maintenance to all customer photocopiers located in different areas of Dubai and in other Emirates. You are also responsible to attend to all complaint calls and solving all technical problems that will occur with network printing. This is a full time field job. Having an UAE driving license is desirable. The ideal candidate should hold a Bachelors Degree in Electronics with a strong IT background. Minimum of 2 years experience in trouble shooting / fault finding any brand of Photocopier / Printer / Plotter complaints is a must. Must know to connect the Printers and Plotters to network.
Trouble shooting and repair of Photocopiers & Printers
- Trouble shooting and repair of printers and Installation
- Networking & programming of photocopier
Description of Accountability:
- Trouble shooting and repair of Photocopiers & Fax machines & printers.
- Meet the KPIs as applicable from time to time
- Improve the penetration in the allocated territory
- Achieve a exceed the budgeted revenue / GM
- Professional communication with customer regarding 'repair-specific information" and educate them further on the usabilities and increased utility value of the product so as to "engage the customer" in the long run
- Shall be required to field / on-si requirement / transferable.
- Should be ready to learn cross function experience
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