Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Receptionists are employed across almost every industry.
Answer and direct phone calls in a polite and friendly manner
Welcome visitors in a warm and friendly manner, and answer any questions visitors have
Maintain reception area and all common areas in a clean and tidy manner at all times
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
Keep detailed and accurate records of visitor requests and of calls received
Receive deliveries; sort and distribute incoming mail
Take inventory of supplies and restock as needed
Maintain the general office filing system
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