Here at GSMC Logistics LLC, we are the leading company in our industry in the Capital City area. We are hiring an experienced Retail Customer Service Associate to help us keep growing. If you're dedicated and ambitious, GSMC Logistics LLC. is an excellent place to grow your career. Don't hesitate to apply.
1- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email.
2- Maintain an updated knowledge of the organization's products, services, and customer service policies.
3- Doent customer interactions when necessary, compiling doents and forwarding information to interested parties.
4- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
5- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
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