Job Purpose
The purpose of this role is to assist in the efficient running of accounts receivables’ daily operations
Main Responsibilities
Prepare and issue customer invoices in line with receivables policies and standards.
Process accounts receivables transactions such as receipts, credit claims, refunds and credit notes.
Reconcile customer accounts completing any necessary corrections identified in the AR Revenue report.
Send monthly Statement of Accounts to all customers on the 1st working day of each month and emailing daily invoices.
Act as the first point of contact for customers’ inquiries and requests and resolve basic to intermediate complaints relating to the Accounts receivables’ area.
Ensure that all emails related to security deposits are responded to and completed within 1 (one) working day.
Support with Accounts Receivables closing procedures, completing any assigned reports and schedules in the permitted time frame.
Respond to all walk-in customers, attend to customer queries over telephone & email and ensure that these are resolved within one working day.
Carry out any task related to receivables accounts as seen necessary or required by the manager.
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