Job description Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc. Supply travelers with pertinent information and useful trav material (guides, maps, event programs, etc.) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and doents Reach the revenue and profit targets
Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, Galileo, Sabre, GDS, and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well-versed in various areas of travel (domest, busine, gro, etc) Ability to present, persuade, and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism, Business or relevant field Candidates with personal travel experience will be preferred
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