DEPARTMENT: Motor Sales
JOB PURPOSE:
Responsible for supporting the Company in the overall development of the Sales function by promoting core and value added services through opportunity based sales.
Achieve business targets for number, premium and revenue through telephonic customer interaction and manage sales leads, prospect calls, maintenance of business relation with establishment and existing and potential customers.
MAIN RESPONSIBILITIES:
New Business
• Identify new business opportunities through cold calling- generate prospects and convert them as sales opportunity.
• Maintain and expand the company’s database of prospects through own initiation including referral management.
• Maintain a dai run rate of customer contact as provided for
• Collaborate with the reporting Manager to determine necessary strategic sales approaches / campaigns
Renewal management
• Make regular follow up calls to past / existing customers and develop the business through up selling and cross selling
• Penetrate all targeted accounts and increase sales from within existing client base
Business Management
• Provide Daily and weekly sales reports
• Manage monthly productivity parameters – calling / contact / documentation /issuance / cancellation / refund / client servicing
• Provide competitor activity feedback wrt rates / discount / loss
• Identify & maintain standards of departmental training
• Maintain full compliance wrt premium, pricing, discount, product offering, and proposition.
PERSON SPECIFICATION: (qualificatio attributes)
A Team Player with excellent verbal and written
Communication Skills
Relevant experience in opportunity qualification, call control, account development and time management
Demonstrated ability to convert prospects and close deals
Excellent Organisation , Planning and Reporting Skills Reliable and Trustworthy with an excellent work ethic
Self-motivated with high energy and an engaging level of enthusiasm
Has the ability to meet and exceed both personal and company goals
Maintains a positive “can do” attitude
KEY INTERFACES:
Sales and Customer Services
Teams Business Directors
Management Team
Operational Teams
External stakeholders
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