Job Detail

Telecalling Executive

Posted on Jun 17, 2022
Location: Dubai, UAE
Industry: BPO / Call Center / KPO
Job Type: Full Time/Permanent
Education: Bachelors
Experience: 1 Year
Salary: 2000 - 2500 UAE Dirhams (Monthly)

Job Description

Responsibilities
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information


Candidate Requirements

Requirements and skills
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (*** CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English, Hindi (Must).
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Note : Indian candidates only required.
: English, Hindi need Fluently.


Skills Required

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