We are a thriving and dynamic inbound tour business specializing in providing exceptional travel experiences to our clients. Our company focuses on offering unique and memorable tours to domestic and international travelers. We are currently seeking a talented and detail-oriented individual to join our team as an Inbound Tour Operat. This role requires expertise in managing tour bookings, overseeing daily accounts, and performing administrative tasks efficiently.
Responsibilities:
Manage tour bookings and reservations for individual clients and groups, ensuring accurate and timely processing.
Coordinate with hotels, transportation providers, and local tour guides to arrange seamless travel experiences for our customers.
Maintain an up-to-date database of tour itineraries, client details, and relevant contact information.
Respond promptly to customer inquiries and provide exceptional customer service throughout the booking process.
Collaborate with the marketing team to develop enticing tour packages and promotions to attract new customers.
Handle day-to-day financial tasks, including invoicing, billing, and payment processing.
Perform regular accounting reconciliations and generate financial reports for management review.
Assist in the preparation of budgets, financial forecasts, and expense tracking.
Support administrative functions such as managing office supplies, filing doents, and handling incoming and outgoing correspondence.
Ensure compliance with relevant regulations, such as tourism licensing requirements and financial reporting guidelines.
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