Responsible for providing an excellent wait service to ensure guests satisfaction To accurately and completely take food and beverage orders, efficiently serve food and beverages to guests and attend to their needs
– Work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation
– Understand and adhere to all Rules and Regulations and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming
– Coordinate End-users and guests’ orders along to kitchen staff for preparation
– Collect food orders from the kitchen, verifies that they are correct, and serves them to End-users and guests
– Set tables with dishes, glasses, and flatware and refills condiments
– Removes used dishes, glasses, and flatware from tables
– Follow all safety policies to ensure a safe work area
– Follow all reasonable work-related requests as and when required by Direct Manager to achieve complete guest satisfaction and service throughout the workplace
– Maintain assigned station in accordance with standards at all times
– Maintain strict security measures when entering guest rooms, to maintain the privacy rights of the guests
– Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction
Effective communication and time management skillsHas good command in EnglishAt least 1 to 2 years related experience
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