We are seeking a versatile individual to join our team as a Receptionist and Wait. As the face of our establishment, the ideal candidate will have exceptional interpersonal skills, providing a warm and welcoming atmosphere for guests at the reception area while efficiently managing inquiries, appointments, and administrative tasks. Additionally, they will demonstrate professionalism and attention to detail in fulfilling wait responsibilities, including taking orders, serving food and beverages, and ensuring guest satisfaction with a positive attitude. The candidate should thrive in a fast-paced environment, possess excellent multitasking abilities, and exhibit a passion for delivering outstanding customer service. Previous experience in both receptionist and hospitality roles is preferred, along with a proactive approach to problem-solving and a willingness to contribute to a collaborative team environment.
-Excellent communication skills, both verbal and written, with the ability to interact courteously and professionally with guests, colleagues, and management.
-Strong organizational skills and attention to detail to efficiently manage reception tasks such as scheduling appointments, answering phone calls, and handling inquiries.
-Prior experience in a customer-facing role, preferably in a receptionist or hospitality capacity, demonstrating the ability to provide exceptional service and handle diverse guest needs.
-Proficiency in basic computer skills, including knowledge of Microsoft Office Suite and the ability to learn and navigate reservation and point-of-sale systems.
-Flexibility to adapt to varying responsibilities, balancing reception duties with wait responsibilities during shifts as needed.
-A positive attitude, proactive approach, and the ability to remain calm and professional in high-pressure situations.
-Willingness to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of the business and ensure optimal guest service.
-A team-oriented mindset with the ability to collaborate effectively with colleagues to maintain a cohesive and supportive work environment.
-Food safety a hospitality certifications are a plus, demonstrating a commitment to maintaining high standards of cleanliness, hygiene, and guest satisfaction.
-A passion for hospitality and a genuine desire to create memorable experiences for guests, contributing to the overall success of our establishment.
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