We are looking for a qualified Real Estate Call Center Agent to serve as a point of reference between property owners, prospective buyers and Sal Teams. You will assist landlords in promoting their properties for sale and offer advice to interested buyers. The goal is to forward and secure a mutually satisfactory agreement.
Responsibilities:
Make Calls to property owners and ask if their properties are available for lease or sale
Assist sellers in how to best promote their properties to attract advantageous offers
Advertise properties through a variety of marketing techniques
Evaluate the clients’ desires and economic capabilities to discover the appropriate suggestions
Provide information regarding legal guidelines, rates, specifications and property availability
Mediate the dealings between sellers and buyers ensuring good conduct and the honest exchange of information towards a beneficial understanding
Appraise the value of properties by thoroughly researching the market or past purchases
Present properties to potential buyers and address questions or concerns
Draft and complete important legal documents (contracts, agreements etc)
Generate and manage lists of properties for sale
Remain knowledgeable about the market and best practices
Requirements:
Ability to work autonomously and as team member
Outstanding people skills with a demonstrable aptitude in negotiation
Trustworthy and results-driven
Basic knowledge of MS Office
Call center experience is proffered
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
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