responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment. Their duties include balancing the cash register, making change, recording purchases, processing returns and scanning items for sale.
greet and acknowledge each customer
assist customers where possible
provide answers to product and payment-related queries
resolve customer complaints
refer customers to the right person to answer queries and deal with any problems
accurately process sales using cash registers, scanners or equipment
provided to obtain total purchase amount
accept cash, checks and bankcards for payment
process payments according to company procedure
provide change for cash payments
issue receipts for payments received
accurately calculate discounts and special offers
stay up to date on all promotions and special offers
issue refunds and credits
process returns and exchanges
redeem food stamps and coupons
ensure sufficient change is available
balance sales and receipts according to company procedure
maintain accurate records of transactions
bag, box and wrap merchandise
may be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
maintain a neat, tidy and orderly work area
high school diploma preferable
basic mathematical knowledge
some experience dealing with money preferable
ability to operate relevant electronic equipment -can be trained on the job
product knowledge- can be trained on the job
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