Job Detail

Customer Service Executive

Posted on Oct 28, 2022
Location: Dubai, UAE
Industry: Retail
Job Type: Full Time/Permanent
Experience: 3 Years
Salary: 1500 - 5000 UAE Dirhams (Monthly)

Job Description

•Improve customer service experience, create engaged customers and facilitate organic growth.
•Take ownership of customers database and issues and create a good rapport with the customer to generate more business.
•Attracting new clients to the store by informing the new offers and promotional plans.
•Accountability for the improvement of trade customer satisfaction.
•Provide accurate information about the product and features.
•Upsell and cross sell the products and also explore the suggestive sales techniques in the store.
•Coordinate with the Retail Sales team to provide excellent customer service.
•Inform customers about various promotion plans and discounts.
•Provide customer feedback to store managers.
•Stay up to date with new products.
•Maintain and update customer databases.
•Conducting quality assurance surveys with the customers and provide feedback to the sales team.
•Maintaining a healthy relationship with the customers.


Candidate Requirements

•Minimum Degr in any subject.•Excellent communication as well as interpersonal skills.
•Good knowledge in using CRM soft wares.
•Age must be around 25 to 35
•Job location - Anywhere in UAE
•Only females preferred.


Skills Required

Job is expired

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