Customer management: visit customers by hierarchical classification, collect explicit and potential needs of customers, coordinate resources to solve problems, and verify in a closed loop to ensure that customer needs are met and satisfied.
Vehicle management: master the operation status of vehicles in the market, solve the service needs of the market in a timely and efficient manner, and ensure the normal operation and satisfaction of vehicles;
Service management: establish and improve the market service channel norms and standards, ensure channel coverage and service capacity to meet the standards, and meet customer needs;
Education background: Bachelor's degree or above, majoring in vehicle engineering, automobile service or other science and engineering majors
Knowledge and skills: familiar with vehicle-related knowledge;
Work experience: more than 3 years of experience in vehicle after-sales, market service or other experience;
Quality requirements: love to study, have the spirit of hard work and good service awareness and interpersonal communication skills;
***Preferably local candidates from respective country
Interested candidates, please send their CV to *** with position and location mentioned as subject.
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