Job description
Job Description:
An Automotive Sales Executive is responsible for selling new and used vehicles to customers in a dealership setting. They play a critical role in driving sales and ensuring customer satisfaction. This position requires excellent communication and negotiation skills, a strong knowledge of automotive products, and a passion for delivering exceptional customer service.
Key Responsibilities:
· Promote and sell new and used vehicles to prospective customers.
· Provide product information, demonstrate features, and conduct test drives.
· Identify and understand customers' needs and preferences, and recommend suitable vehicle options.
· Negotiate prices, financing options, and trade-in values to close sales.
· Follow up with potential customers to maintain relationships and secure future sales.
· Deliver an exceptional customer experience throughout the sales process.
· Address customer inquiries, concerns, and complaints in a professional and timely manner.
· Provide accurate and up-to-date information on vehicle availability, pricing, and promotions.
· Assist customers with financing options, paperwork, and vehicle delivery processes.
· Stay up-to-date with the latest automotive industry trends, features, and technology.
· Develop a comprehensive understanding of the dealership's vehicle inventory and available options.
· Educate customers about vehicle features, specifications, performance, and maintenance requirements.
· Conduct ongoing research to anticipate customers' questions and concerns.
· Complete sales doentation, including purchase agreements, finance applications, and vehicle registration.
· Collaborate with the finance and insurance departments to ensure smooth transactions.
· Maintain accurate records of sales, customer interactions, and vehicle inventory.
· Set and achieve sales targets and objectives as outlined by the dealership.
· Monitor and report on sales activities, customer feedback, and market trends.
· Collaborate with the sales team and management to develop sales strategies and promotional campaigns.
Qualifications and Skills:
Bachelor's degree in business or a related field.
Having 5 years of experience.
Proven track record in automotive sales or a similar sales role.
Excellent communication, interpersonal, and customer service skills.
Strong negotiation and closing skills.
In-depth knowledge of automotive products, features, and industry trends.
Familiarity with financing options and related paperwork.
Proficient in using sales management software and customer relationship management (CRM) tools.
Ability to work in a fast-paced and target-driven environment.
Valid driver's license and a clean driving record.
Job Type: Full-time
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